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Transportation - FAQ

1. Where can I find information and advice about air travel?
   
   
2. What items can I take on a plane?
   
   
3. How can I make sure my checked and carry-on baggage is properly packed?
   
   
4. Do you have any advice for disabled travellers?
   
   
5. What should I do if I am involved in a transportation accident abroad?
   

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1.   Where can I find information and advice about air travel?

Detailed information and advice about air travel is available on the websites of the Canadian Transportation Agency and Transport Canada.

Planes used by domestically owned and operated airline companies may be poorly maintained and may not meet International Civil Aviation Organisation (ICAO) or other international safety standards. For more information, please consult the websites of the International Air Transport Association (IATA), the European Commission for the list of airlines banned with the EU, and the Federal Aviation Administration (FAA).

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2.   What items can I take on a plane?

Passengers are not permitted to transport dangerous goods aboard aircraft in carry-on luggage, in checked baggage, or on their person. Be especially aware of new restrictions on liquids, gels, and aerosols packed in carry-on luggage. Only medicinal products, toiletry articles, and alcoholic beverages (in retail packaging) are allowed. Their containers cannot exceed 100 ml and must fit in a single clear, closed, resealable plastic bag with a maximum capacity of one litre.

For complete information on what you can and cannot pack in checked and carry-on baggage, consult your airline or the website of the Canadian Air Transport Security Authority. Further information can be found in our FAQs on Purchases, Souvenirs, and Personal Goods.

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3.   How can I make sure my checked and carry-on baggage is properly packed?

For tips on how to pack your baggage, consult the website of the Canadian Air Transport Security Authority.

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4.   Do you have any advice for disabled travellers?

For information and advice, see our FAQs on Disabled Travellers.

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5.   What should I do if I am involved in a transportation accident abroad?

In case of an accident, leave a detailed flight and travel itinerary with a friend or family member. Before departure, buy the best travel insurance—medical, life, disability, driving, vehicle, trip cancellation—that you can afford.

If you are involved in an accident:

• Ensure that the appropriate authorities are advised, especially if medical attention is required.
• Make notes on the circumstances of the accident and, if possible, take photographs.
• Obtain the names and addresses of witnesses and others involved in the accident.
• Account for your belongings.
• Be prepared to provide information on your insurance.
• Have information available on any pre-existing medical conditions that could affect your treatment. Know your blood type.
• If detained by police, make no statements until you consult a lawyer.
• Contact the nearest Canadian government office abroad. Consular officials will be able to provide guidance and assistance specific to the situation.
• If possible, get in touch with family and friends in Canada and have them contact our Emergency Operations Centre.