Here are some frequently asked questions (FAQ). The answers provide information that supplements our list of services offered.

1. What measures can I take to avoid an assault abroad?

2. What should I do if I am physically assaulted or threatened with violence abroad?

3. Should I report the incident to Canadian government officials?

4. How can I replace personal belongings stolen abroad?

5. What should I do if the offender is arrested?

6. What types of emergency financial assistance are provided by the Government of Canada to victims of violent crimes abroad?

1. What measures can I take to avoid an assault abroad?

The following precautions are recommended while travelling abroad:

• Avoid travelling at night on long-distance or international buses or trains. Try to travel early in the day, so that you will have time to find a suitable place to spend the night before dark.
• Make sure your accommodations are in a safe area. Wherever possible, try to share a room with someone you know.
• Never open your door to anyone without taking precautions, such as confirming the visitor’s identity with hotel reception. Assailants often disguise themselves as repair or delivery persons to gain entry to a residence.
• Conceal in a money belt or neck pouch any necessities that cannot be easily replaced and that are crucial to your travel arrangements: your passport, airline ticket, credit and debit cards, traveller’s cheques, cash, a copy of your insurance policy, and contact information for the nearest Canadian government office abroad.
• Study a street map of your destination in advance. Avoid opening a map while out on the street—or do so as discreetly as possible—in order to avoid giving the impression that you are lost or vulnerable.
• Avoid sightseeing in isolated areas. Beware of petty criminals who target tourists. They may work individually or in teams, sometimes posing as good Samaritans or causing distractions to steal belongings.

2. What should I do if I am physically assaulted or threatened with violence abroad?

Take the following steps immediately:

• Contact the local authorities and file a police report. The nearest Canadian government office abroad can assist you with this process.
• If you are unable to go to the police immediately, record all details and, if possible, have photographs taken of your injuries.
• Seek medical and other professional assistance. If the assault was violent, do not just assume that you are physically well; seek confirmation from a professional. See our Medical Matters FAQ for further advice.
• Make arrangements to contact family and friends back home to reassure them about your safety and well-being, especially if you have been unable to contact them due to the assault.
• To help cope with the trauma, discuss the incident with family and friends or with a professional.

3. Should I report the incident to Canadian government officials?

Yes. Report the assault to the nearest Canadian government office abroad or contact our Emergency Watch and Response Centre.

Canadian consular officials can:

• provide support in dealing with the emotional, social, medical, and legal consequences of the assault;
• assist in contacting relatives or friends;
• put you in contact with counselling services locally or in Canada;
• assist in meeting your basic safety needs; and
• request that local authorities conduct a proper investigation and lay charges if the assailant has been identified.

4. How can I replace personal belongings stolen abroad?

See our Lost or Stolen Belongings FAQ.

5. What should I do if the offender is arrested?

You may be required to give testimony and attend legal proceedings. As in Canada, legal proceedings may be prolonged. Such events can be traumatic.

6. What types of emergency financial assistance are provided by the Government of Canada to victims of violent crimes abroad?

See our Financial Assistance FAQ.