Here are some frequently asked questions (FAQ). The answers provide information that supplements our list of services offered.

1. What is the individual's responsibility in case of an emergency evacuation while abroad?

2. In what situations will the Government of Canada assist in the evacuation of its citizens?

3. Where can I get more information on this issue?

1. What is the individual's responsibility in case of an emergency evacuation while abroad?

The Government of Canada recommends that you sign up with the Registration of Canadians Abroad service so that our representatives can contact and assist you in an emergency in a foreign country.

In the event of a natural disaster or civil emergency, listen to local news broadcasts for updates on the situation. Keep a low profile and maintain close contact with your family to inform them of your situation. Carry an emergency kit so that you will always be prepared to be self-sufficient for at least 72 hours.

Individuals who receive evacuation assistance from the Government of Canada are required to pay for any travel beyond a safe haven. They must also repay the cost of evacuation as soon as possible upon their return to Canada.

If you find yourself in a deteriorating situation abroad, you should consider leaving if you can do so safely.

2. In what situations will the Government of Canada assist in the evacuation of its citizens?

The Government of Canada may assist Canadians in leaving a country as a last resort, when all means of commercial or personal transportation have been exhausted.Situations vary from country to country. There may be constraints on government resources that limit the ability of the Government of Canada to provide assistance, particularly in countries where the potential for violent conflict or political instability is high. In the event of a crisis that requires evacuation, the Government of Canada’s policy is to provide Canadian travellers with transportation to the nearest safe haven on a cost-recovery basis.

Canada sometimes coordinates evacuation assistance in cooperation with other countries such as Australia, New Zealand, the United Kingdom, and the United States.

The Government of Canada has assisted in the evacuation of its citizens in crises ranging from hurricanes in the Caribbean, to the tsunami in South Asia, to warfare in Lebanon.

3. Where can I get more information on this issue?

Consult our Registration of Canadians Abroad FAQ and our Contact Us page. You may also obtain more information in our Global Issues and Travel Reports and Warnings sections.