Foreign Affairs and International Trade Canada
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Crisis Situations - FAQ
Who can I contact for help in a crisis situation abroad?
Our Emergency Operations Centre operates 24 hours a day, seven days a week. An experienced officer is always on hand to respond to emergency calls from anywhere in the world.
- For calls originating in Canada and the United States, call 1-800-267-6788 or 613-944-6788.
- Canadian citizens outside Canada can call collect to 613-996-8885 (where available).
- You can communicate with us via TTY by calling 1-800-394-3472 (in Canada and the United States) or 613-944-1310.
- Some countries also have toll-free numbers to contact the Emergency Operations Centre in Ottawa.
- You can reach us by e-mail at sos@international.gc.ca.
- Or contact us by fax at 613-943-1054.
