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Consular Services - FAQ

  1. What are consular services?

  2. How can I obtain consular services?

1.   What are consular services?

Consular services are the ways in which a country assists its citizens abroad. The Government of Canada strives to deliver timely and effective consular services, characterized by empathy, courtesy, fairness, and dependability. We can help you prepare for foreign travel before you leave Canada or assist you once you are abroad

2.   How can I obtain consular assistance?

You can obtain consular assistance through our headquarters in Ottawa and Canadian government offices worldwide. Emergency services are available 24 hours a day, seven days a week. Some countries also have toll-free lines to contact our Emergency Operations Centre in Ottawa.