CONTENT|CONTENU

After-Hours Assistance - FAQ

• How can I get consular assistance after regular business hours?
  
  

---

How can I get consular assistance after regular business hours?

Our Emergency Operations Centre operates 24 hours a day, seven days a week. An experienced officer is always on hand to respond to emergency calls from anywhere in the world.

• For calls originating in Canada and the United States, call 1-800-267-6788 or 613-944-6788.
• Canadian citizens outside Canada can call collect to 613-996-8885 (where available).
• You can communicate with us via TTY by calling 1-800-394-3472 (in Canada and the United States) or 613-944-1310.
• Some countries also have toll-free numbers to contact the Emergency Operations Centre in Ottawa.
• You can reach us by e-mail at sos@international.gc.ca.
• Or contact us by fax at 613-943-1054.