Emergencies 24/7

For emergency help during business hours, call your nearest embassy or consulate directly.

You can also contact our Emergency Operations Centre in Ottawa anytime at:

Email:

• on-line form
• sos@international.gc.ca

Telephone:

From outside Canada

• 613-996-8885 (call collect where available)
• Toll free numbers available in some countries

From inside Canada

• 1-800-267-6788
• 613-944-6788

TTY:

• 613-944-1310
• 1-800-394-3472 (toll-free from the U.S. and Canada only)

You may be asked to leave a message. Please follow the instructions carefully. Under normal circumstances, an operations officer will get back to you within 15 minutes. However, this delay may be longer during large-scale emergencies.

General enquiries

Email:

• travel@international.gc.ca

Telephone:

• 613-944-6788
• 1-800-267-6788 (toll-free from the U.S. and Canada only)

TTY:

• 613-944-1310
• 1-800-394-3472 (toll-free from the U.S. and Canada only)

Mail:

Consular Services
Foreign Affairs and International Trade Canada
125 Sussex Drive
Ottawa ON  K1A 0G2

Technical help

For help with the Travel.gc.ca website

For help with the Registration of Canadians Abroad service

Partners for safe travel

For information about partnering opportunities with the Government of Canada to promote safe travel:

E-mail: travel@international.gc.ca

Feedback

On-line feedback form