Services Offered in Emergencies

• Assist in arranging an evacuation in the event of war, civil unrest or a natural disaster, as a last resort ($).
• Provide you with a list of local doctors and hospitals in a medical emergency.
• Arrange for a medical evacuation if a necessary treatment is not available locally ($).
• Comfort and assist victims of robbery, sexual assault or other violence.
• Provide assistance in cases of missing persons or the abduction of a child to another country (see our publication International Child Abductions: A Manual for Parents).

Services Offered When Legal Issues Arise

• Provide you with a list of local lawyers.
• Provide you with sources of information about local laws and regulations.
• Seek to ensure that you are treated fairly under a country's laws if you are arrested or detained (see our publication A Guide for Canadians Imprisoned Abroad).
• Notarize documents ($).

Services Offered When Other Issues Arise

• Replace a lost, stolen, damaged or expired passport ($).
• Issue a Statement in Lieu of Certification of Non-impediment to Marriage Abroad ($).
• Provide an emergency loan, subject to strict rules and only as a last resort ($).
• Transfer funds ($).
• Contact relatives or friends and ask them to send you money or airline tickets.
• Contact next of kin, with your authorization, if you have had an accident or are detained by police.
• Accept citizenship applications.
• Provide advice about burying a Canadian abroad or assist in repatriating the remains to Canada.
• Contact next of kin in case of death.
• Request that local authorities investigate suspicious circumstances in the event of an alleged or apparent crime or death.

Services Not Offered When Legal Issues Arise

• Intervene in private legal matters.
• Provide legal advice.
• Obtain a criminal record check on your behalf.
• Post bail or pay fines or legal fees.
• Get you out of prison.
• Take possession of an abducted child.
• Enforce a Canadian custody agreement overseas or compel a country to decide a custody case.
• Investigate a crime or death.
• Ask local authorities to give preferential treatment to Canadians.

Services Not Offered When Other Issues Arise

• Make travel arrangements.
• Compensate or reimburse you for delayed or cancelled travel.
• Pay your hotel, medical, travel, or other expenses.
• Store personal effects or search for lost items.
• Acquire local permits or licences on your behalf, including foreign visas or work permits.
• Assist with job hunting.
• Help you find accommodation.
• Accept mail on your behalf.
• Issue pension or social security benefits.
• Perform marriage ceremonies.
• Pay the burial, cremation or repatriation costs of a deceased Canadian.
• Coordinate and pay for search-and-rescue efforts to locate missing Canadians.