Introduction
What You Will Learn
Upon completion of this training session, you will be able to:
- Recognize the consular services available to Canadian travellers and travel agents.
- Identify the role that Passport Canada plays in facilitating travel for Canadians.
- Use travel.gc.ca to access important travel information and provide sound advice to clients.
- Inform clients about documentation required when travelling or living abroad.
- Offer advice about where travellers can access information needed before, during and after a trip.
- Provide information about where travellers can obtain consular assistance, if necessary.